On the order form, we request contact information. This information is important for several reasons:
(1) To send the order
(2) To contact the customer in case of questions concerning the order

Order forms for Personalised Letters From Santa ask for information regarding another party, namely, the child or children that the letter(s) is/are for. Rest assured that this is non-contact information. The children will not be contacted other than receiving their own Personalised Letter From Santa. All information is kept strictly confidential and will only be used for this specific order. This information is used to create the Personalised Letter and addressed directly to the child or recipient. Please fill in only the information that you are comfortable giving. However, the less information provided, the less personalised the letters will be.
Our promise to you is that we will never give this information to anyone. Nor will either the recipient or customer be contacted in any way apart from the actual Santa Letter.
If you wish your details to be kept for future Santa Letters, please make sure to tick the appropriate box on the order form.